Contact Us
If you have a question about the content on this site, a correction to suggest, or a partnership enquiry, the channels below are the right place to start. For account-specific issues at Vegastars Casino itself — logins, deposits, withdrawals, bonus claims, KYC — please contact the casino's own live chat or email support after you've logged in.
General enquiries, corrections, editorial feedback:
Email: support@vegastars-casinoonline.com
We aim to respond to all valid enquiries within 2 business days (Australian Eastern Time, Monday to Friday, excluding public holidays).
What to include in your message
- A clear subject line describing the nature of your enquiry.
- The URL of the page on this site you are writing about, if relevant.
- Any specific facts you'd like us to verify, correct or update.
- Your preferred reply address (the email you write from is fine).
What we cannot help with
We are an independent informational and review site. We cannot:
- Access, reset or recover your Vegastars Casino account.
- Process deposits, withdrawals or KYC verification.
- Apply or adjust bonus codes on your account.
- Mediate disputes between players and the casino.
For any of the above, please use the live chat or email support inside your Vegastars Casino account after sign-in.
Responsible gambling support
If you are reaching out because gambling is causing harm, please contact Gambling Help Online on 1800 858 858 (24/7, free, confidential) or visit gamblinghelponline.org.au. Help is available right now and you do not need to be in crisis to reach out.
Privacy
Any personal information you send us through this contact form or by email is handled in line with our Privacy Policy, which is governed by the Privacy Act 1988 (Cth) of Australia.